Privacy Policy
Last updated: [DATE]
This policy explains what personal data LightningBoost collects when you use our website and services, how we use it, and the choices you have.
1. Information we collect
We collect the information you give us and the information needed to deliver your orders:
- Account details: your name, email address and, if you sign up with a password, a hashed password.
- Profile details from Google, if you sign in with Google (see section 2).
- Order details: the services and options you buy, prices, order status and messages with our team.
- In-game credentials you submit for an order, so that a booster can access your game account.
- Booster applications: the details you enter on our Work With Us form, including your Discord handle.
- Technical data: IP address, browser type and cookies needed to keep you signed in.
We do not see or store your card details. Payments are processed by Stripe, which collects them directly.
2. Google user data
If you choose "Sign in with Google", we receive your name, email address and profile picture from your Google account, and whether Google has verified your email. We do not request access to your Gmail, Google Drive, contacts or any other Google data.
We use this information only to create and sign in to your LightningBoost account, to link it to an existing account with the same verified email, and to show your name and picture in the app. We do not sell Google user data, use it for advertising, or share it with anyone except the service providers listed in section 4 that host our app.
Our use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
3. How we use your information
- To create and manage your account and keep it secure.
- To process payments and deliver the services you order.
- To give boosters assigned to your order the access they need to complete it.
- To contact you about your orders, support requests and changes to these policies.
- To review booster applications.
- To prevent fraud and meet our legal obligations.
4. How we share your information
We share personal data only as needed to run the service:
- Boosters assigned to your order see its details and the in-game credentials you submit for it.
- Stripe processes payments.
- Google provides sign-in, if you use it.
- Hosting and infrastructure providers (such as Vercel and our database host) store and serve the app.
- Authorities, when the law requires it.
We do not sell your personal data.
5. Data retention
We keep your account data while your account is open. We keep order records for as long as we need them for accounting and legal purposes, which is [RETENTION PERIOD, e.g. 5 years]. Ask us to delete your in-game credentials once your order is complete, and change your game password after any boost.
6. Security
We use HTTPS, hashed passwords and access controls to protect your data. No system is completely secure, so we recommend using a unique password for your game account and changing it after your order is complete.
7. Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to or restrict how we use it. To make a request, contact us. We will respond within 30 days. You can also complain to your local data protection authority.
8. Cookies
We use cookies that are needed to keep you signed in and to remember your theme preference. We do not use advertising cookies.
9. Children
LightningBoost is not intended for anyone under [MINIMUM AGE, e.g. 18]. We do not knowingly collect data from children.
10. Changes to this policy
We may update this policy from time to time. We will change the date at the top of this page and, for significant changes, notify you by email.
11. Contact
LightningBoost is operated by [LEGAL ENTITY NAME], [ADDRESS]. For privacy questions, email [PRIVACY EMAIL] or use our contact page.